Master Plus believes that your privacy is important. Therefore, we value the trust you have placed in us when helping you finding the right school. We are committed to protecting and safeguarding any personal data you give us. This Privacy Policy describes how Master Plus uses and process your personal data.
Master Plus offers education-related services. The information that follows applies to all of these platforms. Master Plus may amend the Privacy so visit this page regularly to keep abreast of the updates. If you disagree with this Privacy, you should discontinue using our services.
Privacy
What kind of personal information does Master Plus use?
In order to use the services of Master Plus you need to create an account. When you do this, you are asked for your name and email address. You might also be asked for your home address, and telephone, number.
When you visit our websites, even if you do not create an account, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.
We may also receive information about you when you use certain social media services.
Customer service: We provide international customer service. Sharing your details with our global customer service staff allows us to respond when you need us – including helping you to find appropriate programs and responding to any questions you might have about your applications.
Account administration: We offer a user account facility on our website. We use the information you give us to administer this, allowing you to manage your information and manage your personal settings. Managing personal settings allows you to keep and share lists, see schools that you have searched for before, and see other information you have provided about schools and programs.
Marketing activities: We also use your information for marketing activities, as permitted by law. For example:
When you make a search with us or set up a user account, we or the schools on the Master Plus platform may use your contact information to send you news and information regarding similar school related products and services. With your consent – if consent is required under local law – we may also send you other regular newsletters by email. You can opt out, or unsubscribe, from marketing communications at any time using the “Unsubscribe” link in each newsletter, or you can administer your subscriptions through your account (if you’ve created one).
If we believe that a particular offer may be of interest to you, we may decide to make contact with you by phone.
Other communications: There may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact information you share with us. There could be a number of reasons for this:
We may need to respond to and handle requests you have made.
Market research: We sometimes ask our customers to take part in market research. Any additional personal details that you give us as part of the market research will be used only with your consent.
Fraud detection and prevention: We may use personal data for the detection and prevention of fraud and other illegal or unwanted activities.
Improving our services: Finally, we use personal data for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our services.
Competent authorities: We disclose personal data to law enforcement and other governmental authorities in so far as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.
Can you have access to the data?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at support@materplus.us Please write ‘Request personal information’ in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.
If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to support@masterplus.us with ‘Request for removal of personal information’ in the subject line. However, we may need to retain certain information, for example for legal or administrative purposes, such as record keeping or to detect fraudulent activities. You can delete your user account at any time by signing into your account on the World Edu website and choosing to remove your account.
If you have any suggestions or comments about this privacy notice, please send an email to support@masterplus.us.
